1. Order Processing

Orders are typically processed within [1] business days (excluding weekends and holidays) after your payment has been confirmed. Orders placed on weekends or holidays will be processed on the next business day. If we encounter any delays, you will be notified via email.

2. Shipping Rates and Delivery

We currently only ship to Singapore addresses and offer Standard and Express Shipping. Where applicable, shipping costs may be calculated at checkout. Orders typically processed within [1] business days and expect shipment in 1-2 business days (Standard Shipping). Delivery times are estimates and may vary based on external factors.

3. Shipping Destination

We currently only ship within Singapore. Please ensure that your shipping address is accurate before completing your order. We are not responsible for shipments sent to incorrect or incomplete addresses provided by the customer. Once the package is ready for shipment, no cancellation or refunds will be made and the customer will have to bear full cost.

4. Delivery Issues, Lost or Damaged Packages

If your package is delayed, not delivered within the expected time frame, or if it is lost or damaged during shipping, please contact us immediately. While we are not responsible for delays caused by the courier or for lost or damaged goods once shipped, we will work with you to resolve the issue with the courier to ensure the best possible outcome.

5. Returns and Refunds

Due to the nature of our products that include perishable items, we do not accept returns or offer refunds.

6. Shipping Policy Changes

We reserve the right to update or modify this Shipping Policy at any time. Please review this policy periodically for any updates or changes.